Hours/ Contact Information
You may call 901-872-2796 or 901-872-7009 with any questions you may have.
Impound Lot Hours
Monday – Friday 8am – 5pm
Saturday – 8am – 12pm Noon
Sunday - Closed
We can only allow access to, or release of, a vehicle during Impound Lot hours.
If your vehicle is located at our lot on 716 East St., please call ahead at least 30 minutes prior to arrival so that we will be able to better serve you.
Storage charges accrue by calendar day from the day your vehicle arrived on our impound lot (eg. Jan 1 at 9pm – Jan 3 at 8am is 3 days of storage).
After three days, your vehicle will be filed as abandoned with the State of Tennessee, and you will accrue a Processing Fee as a result. Vehicles that are not paid in full and retrieved will be auctioned off in accordance with Tennessee State Law.
We only accept CASH on impounded vehicles! No personal checks, debit, or credit cards.
Our Impound Lots: What you need to know.
If your vehicle is being towed to our impound lot, there are a few things you need to know.
The rate for your towing charges are set by the law enforcement establishment that handled your scene (eg. Millington Police Department, Tennessee Highway Patrol, etc.). We do not alter these rates in any way.
If you have a key to your vehicle, and we do not, we ask that you please bring us a key to your vehicle, and leave it with us while your vehicle is in our impound lot. You will have your key returned to you when you retrieve your vehicle.
In order to access your vehicle for personal belongings or to retrieve it from impound, you will need to provide two things:
A valid driver's license or photo ID.
Proof of Ownership of the vehicle. Proof of Ownership consists of either the vehicle Certificate of Title or a valid Registration.
If you do not meet both of these requirements, you will not be able to access your vehicle.
After providing Proof of Ownership, you may access the vehicle to get your personal belongings, including the license plate. You may not take anything that is tied down, bolted down, screwed in, or otherwise attached to the vehicle.
After providing Proof of Ownership, you may retrieve your vehicle from our impound lot after satisfying your tow bill. In order to drive the vehicle off our lot, you must provide us with a valid driver's license and Proof of Insurance. If you do not have Proof of Insurance, your vehicle must be towed (not driven) from our lot in some manner.
Due to liability concerns, no mechanical work will be performed on your vehicle, by anyone, while it is in our impound lot.
We have a satellite location, or hub, located at 716 East St. Memphis, TN 38104.
Our main location and impound lot is located at 7767 HWY 51 N Millington, TN 38053.
Flag City TOWING, INC.